Job Description: Business Manager East Region UK

Date:6^th Jan 2025

Job Title: Business Manager East

Responsible to: UK Product Sales Manager 

Responsible for: Dedicated Customer Contact for Business in the East of the UK.

Main Focus of Job: To work closely with management and the support office in both supporting existing customers and identifying new customers and applications aimed at further growth in the company turnover and profit. To help generate turnover at customers and represent the sales efforts of DUK for SPD & Safety products and solutions. To cooperate with the SAM team as part of the SPD offering.

Main Tasks of Job:

1. Contributing to the Sales Budget:
   • Act as the customer contact for daily business opportunities and ordering.
   • Support the efforts to achieve the sales budget of DUK.
2. Providing Technical Support:
   • Offer technical support to customers with support of technical team.
   • Support the first level of support in higher clarifications when needed.
3. Customer Communication:
   • Maintain high standards of customer communication throughout all steps leading to a binding order from the customers.
4. Quotes & Projects:
   • Prepare and update a projects & quotations on the CRM shared with management and the support office.
5. Customer Call Plan and Reporting:
   • Use CRM Calendar to book and log appointments.
   • Maintain an opportunities list for forecasting on the CRM.
6. Strategic Tasks:
   • Undertake strategic tasks as determined by DUK/DSE that require both planning and implementation within your allocated UK region.
7. Safety Procedures and Policies:
   • Adhere to all company and departmental safety procedures and policies as indicated in the company handbook.
8. Liaison with Various Departments:
   • Liaise with your line manager, internal office, financial, technical, and operations personnel to ensure that planned objectives supporting the business are achieved.
9. Target Agreement and Achievement:
   • Agree on and adopt targets with management on an annual basis.
   • Aim to improve the business within DUK.

Qualifications and Skills:

• Proven experience in a business management or sales role, preferably in the electrical or technical products industry.
• knowledge related to SPD (Surge Protection Devices) products and solutions, will be an advantage but not essential.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Positive attitude, proactive approach, and willingness to learn.
• Ability to handle high-pressure situations and meet deadlines.
• Valid driver's license and willingness to travel within the allocated region and occasionally beyond.

Benefits:

• Competitive salary and performance-based incentives.
• Car allowance 
• Health insurance.
• Pension contribution.
• Opportunities for professional development and career advancement.
• Friendly and supportive work environment.

How to Apply: Interested candidates should submit their CV and a cover letter outlining their qualifications and experience to [email protected] with the subject line "Business Manager East Application"

Equal Opportunity Employer: DEHN UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.